Level 2 Award in Mentoring

Course Code
N/A
Course Duration
16 weeks - Monday 9.30-12.30pm
Location
Cradley Heath Skills Campus
Start Date
7 September, 2026

This course is ideal for individuals who want to develop their skills in supporting others through mentoring. It’s suitable for those working or volunteering in education, youth work, community services, or support roles—and for anyone interested in helping others achieve their goals through guidance and encouragement.

  • Understand the role and responsibilities of a mentor
  • Learn key communication and listening skills
  • Explore the mentoring relationship and boundaries
  • Build confidence in offering guidance and support
  • Gain practical tools for effective mentoring
  • Develop self-awareness and reflective practice

Over 3 Units the course will include:

  • Understanding Mentoring – the purpose, benefits, and principles of mentoring
  • Establishing the Mentoring Relationship – setting boundaries and building trust
  • Communication Skills in Mentoring – developing active listening, questioning, and feedback skills
  • Mentoring in Practice – exploring real-life scenarios and practical techniques
  • Reflective Practice for Mentors – learning from experience and improving through self-awareness
  • Planning for Progression – applying mentoring skills in work, volunteering, or further study

Learners should have completed a Level 1 course in a related subject (such as interpersonal skills or counselling skills) or demonstrate a basic understanding of communication and self-reflection. A good level of English is recommended, as the course involves written work and discussion.

Learners will have the opportunity to take part in role plays, case studies, and peer mentoring exercises to build confidence and apply their skills in realistic settings. These activities help develop teamwork, communication, and practical mentoring experience. We also use Virtual Reality headsets to practice communication skills and have guest speakers from current mentors in the college.

Assessment is portfolio-based and includes written tasks, practical activities including a role-play, and reflective journals. Learners will complete assignments that demonstrate their understanding and ability to apply mentoring skills. There are no formal exams.

After completing this course, learners can progress to the NCFE Level 2 Award in helping Skills, NCFE Level 2 or 3 Counselling Skills if eligible, or qualifications in teacher education such as the L3 Award in Education and Training.  The course is a valuable step for anyone seeking to support others in a professional or voluntary capacity.

Apply for this course or find out more

Whether you prefer part-time, evening, or flexible study options, we offer learning that fits your goals. From building confidence to gaining new skills, we’re here to help every step of the way.

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