This qualification is ideal for individuals who want to develop their communication and helping skills, whether for personal development, employment, volunteering or future study.
It is particularly suited to learners who have completed a Level 1 Interpersonal Skills qualification and would like to build their confidence before progressing to counselling or mentoring qualifications. It is also suitable for those working in supportive roles who want to communicate more effectively and understand the principles of helping relationships.
This course provides an excellent stepping stone to the NCFE Level 2 Award in Mentoring, the NCFE Level 2 Certificate in Counselling Skills, or other qualifications within the helping professions.
During this course learners will:
- Develop effective helping and communication skills.
- Learn the principles of active listening and empathy.
- Understand the purpose and boundaries of helping relationships.
- Explore self-awareness and reflective practice.
- Build confidence when supporting others appropriately.
- Develop skills that can be applied in both personal and professional settings.
Over the course learners will explore topics including:
- Understanding Helping Relationships.
- The Role of the Helper.
- Effective Communication and Active Listening Skills.
- Developing Empathy and Self-Awareness.
- Maintaining Professional Boundaries.
- Reflective Practice and Personal Development.
- Applying Helping Skills in Everyday and Professional Contexts.