Level 1 Award in Interpersonal Skills

Course Code
N/A
Course Duration
16 weeks - Tuesday 9.30-12.30pm
Location
Cradley Heath Skills Campus
Start Date
8 September, 2026

This course is ideal for anyone interested in developing their communication and people skills, especially those considering a future in counselling, mentoring, support work, or other helping roles. It’s suitable for beginners and those returning to learning who want to build confidence in a supportive environment.

  • Learn how to communicate more effectively
  • Understand key listening and speaking skills
  • Develop self-awareness and emotional insight
  • Explore empathy, respect, and boundaries
  • Gain confidence in working with others

A great first step towards a career as a counsellor, mentor or in helping professions

Over 3 Units the course will include:

  • Introduction to Interpersonal Skills – exploring the basics of communication
  • Listening and Responding Skills – learning to listen actively and respond with empathy
  • Verbal and Non-Verbal Communication – understanding tone, body language, and meaning
  • Developing Self-Awareness – reflecting on personal values, beliefs, and behaviours
  • Working with Others – practicing respectful, inclusive interaction
  • Preparing for Progression – exploring next steps in learning and personal development

There are no formal entry requirements. Learners should have a willingness to take part in group activities and discussions, and an interest in developing personal and interpersonal awareness. Basic literacy skills are helpful to engage with the course materials.

Please get in touch for more information.

Assessment is done through building a portfolio of work. There is a focus on participation, reflection, and practical activities including role play. Learners complete a variety of worksheets, presentations and written assignments, take part in group discussions and exercises that demonstrate their learning. There are no exams.

After completing this course, learners can progress to a Level 2 Award in Helping Skills, Level 2 in Counselling Skills, Level 2 Mentoring, Health and Social Care, or a related field. The course provides a strong foundation for personal growth and further training in helping roles.

Apply for this course or find out more

Whether you prefer part-time, evening, or flexible study options, we offer learning that fits your goals. From building confidence to gaining new skills, we’re here to help every step of the way.

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Cradley Heath Campus will use the information provided for the purpose of dealing with your enquiry.
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